The Digital Economy and Entrepreneurship sector achieved a qualitative leap in the digital transformation trajectory last year, with accelerated implementation of strategic programs and expansion of automated government services. This aligns with a vision aimed at enhancing institutional efficiency, improving service quality, and increasing national economic competitiveness.
اضافة اعلان
According to a report by the Ministry of Digital Economy and Entrepreneurship, 80% of government services have been digitized, totaling 1,920 services, along with the launch of the electronic passport, airport e-gates, the unified national registry for government services, the tax invoicing system, and the open data platform containing over 3,800 datasets.
The unified educational platform “Ajyal” and several specialized platforms and services were also launched, including the military service document on the “Sanad” app, academic verification services, and the platform for those performing military service.
The Digital Health Center was launched, offering remote health services for five pilot hospitals, alongside the development of the national immunization platform and the birth and death notification system. Additionally, digital IDs for foreigners and refugees were activated, reaching a total of 2 million digital IDs.
The report highlighted that in the field of artificial intelligence and data, 9,000 government employees were trained in AI by December 2025.
The “Siraj” educational platform was expanded, reaching 202,262 student and teacher users, with 1,068,946 interactions recorded on the platform by the end of 2025.
The report indicated that the number of projects completed under the Jordanian AI Strategy reached 20 projects (14 completed, 6 ongoing), with 28 projects under implementation in 2025. Additionally, the twinning project was launched to support digital transformation in personal data protection and AI in cooperation with the European Union.
A government data cleansing project using AI was completed, covering two main use cases. The first involved processing General Secondary Education (Tawjihi) exam data from 1985–2004, handling over 2 million records to ensure accuracy and availability in a usable digital format.
The second case linked land records between the Ministry of Local Administration and the Department of Lands and Survey, connecting more than 2.5 million records to unify data and support digital transformation.
In policies, strategies, and entrepreneurship, notable achievements included the launch of the e-participation platform “Tawasul”, the issuance of procedural guides and regulatory rules, the approval of the Jordanian Digital Transformation Strategy and its 2026–2028 action plan, and continued implementation of plans to improve government e-services and global innovation indicators.
In personal data protection, the law and security regulatory measures were issued, a registry for data officers and processors was established, standards for certifying auditors were set, privacy guides and impact assessments were published, and operational procedures for the specialized unit were approved.
The Jordanian Digital Inclusion Policy was launched, and work is underway on the immersive technologies strategy and the national innovation strategy.
In entrepreneurship, over 100 startups were incubated, 100 companies received business development support, and a funding package exceeding 2 million Jordanian dinars was provided. Additionally, 176 female graduates were empowered through the “Your Story” initiative.
The report showed notable improvements in international indicators: Jordan’s ranking in the Government Technology Maturity Index rose from 31 in 2023 to 21 in 2025, and in the E-Participation Index from 148 in 2020 to 70 in 2024.
Jordan also improved in the E-Government Development Index from 117 to 89, in the Digital Competitiveness Index from 50 in 2024 to 44 in 2025, ranked 65 globally in the 2025 Global Innovation Index, and came third in the Arab world and 29th globally in AI adoption.
In the Youth, Technology, and Jobs program, the number of trainees reached 10,590 by the end of last year under the Digital Skills Empowerment initiative. Digital curricula for grades 7–12 and activity books for grades 1–6 were launched.
Within the “Grow Jordan Grants”, 231 agreements were signed, creating 4,439 income-generating opportunities and training 3,086 beneficiaries on freelancing platforms by year-end. The supply-demand gap analysis in the ICT sector was completed for the second time, with the report issued in December 2025.
Sub-branches in Ma’an, Karak, and Tafila were opened, with a total of 1,547 beneficiaries from Tech Hub platforms (including southern branches), 48% of whom were female.
According to the report, 212 services were provided to 34 entities, 4,770,930 transactions were completed for 1,902,014 visitors, achieving a 98% satisfaction rate at comprehensive government service centers.
Regarding the fiber-optic network, 3,388 government, health, and educational sites were connected, along with maintenance and route adjustments for dozens of sites.
The ministry received several awards, including Best Public Sector Success Story – Inspiring Summit 2025 and first place in the ministries category in the 2024–2025 National Integrity Index.
The “Sanad” app launched a self-activation system allowing secure digital verification of users’ identities without visiting activation centers. The integrated electronic payment system was launched to support full digital services within the app, including multiple payment methods and direct bank integration.
The app also saw major performance and response time improvements, particularly for frequently used documents, alongside updates to the user experience and main interface, highlighting the most used services and reducing steps required to complete transactions.
