Jordan News | Latest News from Jordan, MENA
June 20 2021 7:57 AM ˚

Privacy Policy

You have come through to this page from a website which is published by Jordan News, a subsidiary of Al-Tajamou for Advertising, Publishing and Distribution. In this policy, “us”, “we” or “our” means Jordan News (License number M/1/198/2021) and its related bodies corporate, partnerships and joint venture entities.

This policy sets out:

  • what is considered personal information;
  • what personal information we collect and hold;
  • how we collect, hold, use or disclose personal information;
  • the purposes for which we collect personal information;
  • what happens if we are not able to collect personal information;
  • how to seek access to and correct your personal information;
  • whether we disclose personal information outside Jordan; and how to contact us.

We are bound by the applicable Jordanian laws and legislations (the “Law”). However, due to the nature of some of our business activities, from time to time, we will handle personal information relying on the media exemption granted by the Law, where appropriate. Where we do so, we will ensure that we comply with the Privacy Standards stipulated according to the Law. If you require more information on the collection and use of personal information in the course of journalism, please visit the Jordan Press Association at www.jpa.jo.

We may, from time to time, review and update this policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recent updated policy. Your privacy matters to us, so whether you are new to Jordan News or are a long-time user, please take the time to get to know our policy.

What is personal information?

When used in this policy, the term “personal information” has the meaning given to it in the law. In general terms, it is any information that can be used to personally identify you. This may include (but is not limited to) your name, age, gender, postcode and contact details (including phone numbers and email addresses) and possibly financial information, including your credit card, direct debit or PayPal account information. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

What personal information do we collect and hold?

We may collect the following types of personal information:

  • name;
  • mailing or street address;
  • email address;
  • telephone number;
  • age or birth date;
  • profession, occupation or job title;
  • details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
  • any additional information relating to you that you provide to us directly through our websites or indirectly through use of our website or online presence through our representatives or otherwise;
  • information you provide to us through our service center, customer surveys or visits by our representatives from time to time.

Cookies

In some cases we may also collect your personal information through the use of cookies and other tracking devices. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognize your computer and greet you each time you visit our website, without bothering you with a request to register or log-in. It also helps us keep track of products or services you view, so that we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our websites have been visited, and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. We may also log IP addresses (the electronic addresses of computers connected to the internet) to analyze trends, administer the website, track user movements, and gather broad demographic information.

We may also collect anonymous data (which is not personal information) relating to your activity on our websites (including IP addresses) via cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyze trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information because it does not identify you or anyone else, any related Jordanian laws and regulations do not apply and we may use this information for any purpose and by any means whatsoever.

How we collect personal information?

We collect your personal information directly from you unless it is unreasonable or impractical to do so. We do this in ways including:

  • through your access and use of our website, apps or sending SMS/MMS to us;
  • through someone else who has provided us with your information (e.g. a gift subscription);
  • during conversations between you and our representatives; and when you complete an application or purchase order.

We may also collect personal information from third parties including:

  • third party companies such as credit reporting agencies, law enforcement agencies and other government entities;
  • advertisers;
  • mailing lists;
  • recruitment agencies;
  • contractors and business partners.

Why do we collect, hold, use and disclose personal information?

The primary purpose for which we collect information about you is to enable us to perform our business activities and functions and to provide the best possible quality of customer experience. We collect, hold, use and disclose your personal information for the following purposes:

  • to provide products and services to you;
  • to provide you with news, information or advice about our existing and new products and services;
  • to communicate with you, including but not limited to, by email, mail, SMS or telephone;
  • to manage and enhance our products and services;
  • to personalize and customize your experience;
  • to provide you with access to protected areas of our websites;
  • to conduct competitions or promotions on behalf of Jordan News and selected third parties;
  • to verify your identity;
  • to provide as part of business data to third parties if you have authorized us to do so;
  • to conduct business processing functions for operation of our websites or our business;
  • for our administrative, marketing (including direct marketing), promotional, planning, product/service development, quality control and research purposes, or those of our contractors or external service providers;
  • to provide your updated personal information to us, our contractors or external service providers;
  • to investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our terms and conditions or that you are or have been otherwise engaged in any unlawful activity and/or as required or permitted by any law.

Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

What happens if we can’t collect your personal information?

If you do not provide us with the personal information described in this policy, some or all of the following may happen:

  • we may not be able to provide you with the products or services you requested, either to the same standard, or at all (for example, if you do not register as a member of a website, you will not be able to access features or services that are reserved for members only);
  • we may not be able to provide you with information about products and services that you may want, including information about discounts sales or special promotions.
  • we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful.

How do we disclose your personal information?

We may disclose your personal information to:

  • our employees, related bodies corporate, partnerships, joint venture entities, contractors or external service providers for the operation of our websites or our business, fulfilling requests by you, and otherwise provide products and services to you, including without limitation, web hosting providers, IT systems administrators, mailing houses, newsagents, couriers, payment processors, photographic analyzers, data entry service providers, electronic network administrators, debt collectors, and professional advisers such as accountants, solicitors, business advisors and consultants;
  • our existing or potential agents and/or business partners;
  • our sponsors, or promoters of any competition that we conduct or promote via our services;
  • specific third parties authorized by you to receive information held by us;
  • the police, any relevant authority or enforcement body, or your Internet Service Provider or network administrator, for example, if we have reason to suspect that you have committed a breach of any of our terms and conditions, or have otherwise been engaged in any unlawful activity, and we reasonably believe in our sole discretion that disclosure is necessary;
  • as required or permitted by any law in effect in Jordan.

Direct marketing materials

We may send you direct marketing communications and information about products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS or email, in accordance with applicable marketing laws. If you indicate a preference for a method of communication, we will endeavor to use that method whenever it is practical to do so.

In addition, at any time, you may opt-out of receiving marketing communications from us by contacting us at [email protected] or by using the opt- out facilities provided (e.g. an unsubscribe link), or by updating your personal details on our “MyAccount” webpage. We will then ensure that your name is removed from our mailing list. We do not provide your personal information to other organizations for the purpose of direct marketing unless expressly authorized by you.

If you receive communications from us that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please contact us using the email provided above.

Accessing and correcting your personal information

You may request access to any personal information we hold about you at any time by contacting us. Where we hold information that you are entitled to access, we will try and provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We will not charge for simply making a request and will not charge for making any corrections to your personal information. If you make an access request, we will ask you to verify your identity.

There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others, or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.

Members of our websites will generally be able to access and update their membership details online. We request that you keep your information as current as possible so that we may continue to improve our service to you.

How you can complain about a breach of privacy?

If you believe your privacy has been breached by us, have any questions or concerns about our Privacy Policy, please contact us using the contact information and provide details of the incident so that we can investigate it.

We have a formal procedure for investigating and dealing with privacy breaches. Once we receive a complaint, whether it is in writing or by verbal means, we will commence an investigation with the relevant business unit from which the alleged breach stemmed. We will endeavor to determine the nature of the breach and how it occurred. We may contact you during the process to seek further clarification if necessary. If a breach is found, we will escalate the matter to management so that the process can be rectified to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of the investigation. We will endeavor to resolve all investigations within a reasonable time.

We will treat your requests or complaints confidentially. Our representatives will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.

Disclosure of personal information outside Jordan

We may disclose personal information to our related bodies corporate, partnerships, joint venture entities and external service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.

We may disclose your personal information to entities located outside of Jordan, including the following:

  • our related bodies corporate partnerships and joint venture entities;
  • our data hosting and Cloud-based IT service providers;

Security

We will take all reasonable steps to protect the personal information that we hold from misuse, loss or unauthorized access, including by means of firewalls, password access, secure servers and encryption of credit card transactions.

If you suspect any misuse or loss of, or unauthorized access to, your personal information, please let us know immediately.

Links

Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.

Changes to our Privacy Policy

We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. This privacy policy was last updated in March 2021.

Cookies

In some cases we may collect your personal information through the use of cookies and other tracking devices. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website, without bothering you with a request to register or log-in. It also helps us keep track of products or services you view, so that we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our websites have been visited, and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. We may also log IP addresses (the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track user movements, and gather broad demographic information.

We may also collect anonymous data (which is not personal information) relating to your activity on our websites (including IP addresses) via cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information because it does not identify you or anyone else.

We use 4 types of cookies:

  • Analytics cookies that remember your computer or mobile device when you visit our website and recognise visits to our website across different devices. They keep track of browsing patterns and help us to build up a profile of how our readers use the website. We use that information for customer analytics and to serve advertisements that we think might be of particular interest to you on our and other websites. Your browser may use similar cookies for similar purposes and to serve advertisements for others.
  • Service cookies that help us to make our website work as efficiently as possible; remember your registration and login details; remember your settings preferences; to detect what device you are using and adapt how we present our services according to the screen size of that device; and meter the number of pages you view for the purpose of administering subscriptions to Jordan News.
  • Third party advertising and analytics cookies, which are placed by or on behalf of independent advertisers who are advertising on our site. These cookies may be placed within the advertisement and elsewhere on our site by us or by your browser. They can allow the advertiser or your browser to tailor advertising to you when you visit other websites. They are used for statistical analysis by allowing the advertiser to count how many people have seen their advertisement or have seen it more than once, to make sure you are not repeatedly served with the same advertising messages.
  • We also place third party cookies to enable the serving of our own advertisements, for example, for our subscriptions offers, on other websites. These advertisements will be based on your browsing behaviour on our website and will be tailored to your interests. The information we gather from your visit is limited to page URLs.