New car warranty rules begin

car cars
(File photo: Jordan News)

AMMAN — As of Sunday, October 1, a new policy has come into effect, requiring all types of new cars (gasoline, hybrid, electric) to come with a mandatory warranty when sold by dealers and exhibitors, excluding agents. It is anticipated that between 7 to 10 vehicle maintenance centers and car dealers, along with several car dealers acting as agents, will offer mandatory warranties for the car models they represent.اضافة اعلان

He clarified that the mandatory warranty's cost ranges from 3 to 7 percent of the vehicle's value, excluding sales tax. However, the minimum value cannot be less than JD300. The percentage varies depending on the car's specifications and model, Al Mamlaka TV reported.

According to the Director of Consumer Protection at the Ministry of Industry and Commerce Mutasim Jaloudi buyers will visit the dealer, who has an agreement with a specific maintenance center regarding the mandatory warranty for the vehicle. The dealer will then enter the dedicated platform for mandatory warranties and fill in the vehicle's specifications and details.

He added that the transaction will be forwarded to the maintenance center, which, after reviewing and inspecting the vehicle, will grant its approval. The warranty will then be returned electronically to the dealer, and the Ministry of Industry and Commerce will send it electronically to the Customs Department and the Driver and Vehicle Licensing Department.

Cars, specifically those with a model year or the year before or after, and with a mileage of less than 1000 kilometers, imported by dealers and exhibitors who are not agents, will be subject to mandatory warranties as follows:

  • For gasoline and hybrid cars: A mandatory warranty of two years or 40,000 kilometers, whichever comes first.

  • For electric cars: A mandatory warranty of 3 years or 50,000 kilometers, whichever comes first.

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