Jordan Transport Authority Tightens App-Based Taxi Oversight

Jordan Transport Authority Tightens App-Based Taxi Oversight
Jordan Transport Authority Tightens App-Based Taxi Oversight
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The Land Transport Regulatory Authority held an executive meeting on Saturday with representatives of licensed smart application companies operating in the Hashemite Kingdom of Jordan, including Uber, Careem, Jeeny, Petra Ride, Gojo, Taxi F and CAB, to discuss activity regulation and oversight and agree on measures to strengthen compliance with operational requirements in the coming period.اضافة اعلان

The authority informed the companies of the need to comply with approved fares in accordance with the notice issued to them, stressing that violations would result in the liquidation of JD50,000 from the JD100,000 guarantee deposited by each company.

The two sides also agreed to launch a field inspection campaign on October 7, 2026, conducted by authority teams in cooperation with relevant and specialized agencies. The campaign will include requesting rides through the applications to verify that vehicles are licensed to operate in the sector and that drivers are authorized to do so. Compliance requires both conditions to be met.

Under the agreed arrangements, recording 10 violations by a company within one week related to vehicle licensing or driver permits will result in the liquidation of JD5,000 from its guarantee. If the number of violations exceeds 20 within one week, JD10,000 will be liquidated from the guarantee.

The meeting reviewed the companies’ performance in regulatory and operational compliance. Uber and Careem demonstrated compliance with vehicle licensing and driver permit requirements, while Taxi F made progress in electronic integration and registering new drivers. Jeeny achieved compliance with vehicle licensing and driver permits within Amman, while continuing to issue driver permits and work toward completing compliance in other areas of the Kingdom. Petra Ride also recorded positive results in regulatory and operational compliance.

To encourage companies to comply and facilitate driver registration, companies that exceed the threshold of 3,000 drivers have been allowed to make advance payments to register batches of 250 drivers instead of 1,000 drivers per batch, enabling registration to be completed gradually.

The companies expressed their readiness to continue correcting their status and completing the required procedures. The authority, meanwhile, stressed that the compliance deadline would not remain open-ended and that its duration would be determined based on the results achieved by each company. Companies will submit reports detailing progress in vehicle licensing and obtaining driver permits, as well as outstanding requirements, with the authority to share these reports with all companies.

As part of its positive incentives, the authority will announce on its website the companies that have complied or achieved good results, highlighting their areas of compliance and accomplishments in recognition of their efforts and to introduce them to the public. The authority will also support companies demonstrating a willingness to comply by highlighting their steps and achievements on its website, helping increase their visibility and encouraging them to complete the remaining requirements.

The authority confirmed that companies operating without a license will be dealt with in accordance with the law through the relevant and specialized authorities. It noted that operating illegally carries legal and regulatory consequences that negatively affect passengers, drivers and the entities operating the service, while undermining their rights and interests.

The measures are intended to strengthen compliance with approved fares, vehicle licensing and driver permits, while encouraging responsive companies to improve service quality and enhance the confidence of smart application users.