Labor Ministry develops platform for labor complaints

labor labour
(File photo: Jordan News)
AMMAN — The Ministry of Labor developed a new platform that allows employees to submit labor-related complaints digitally, the Jordan News Agency, Petra, said. اضافة اعلان

The program, named Himaya (protection), will include 10 languages, including Bengali, Hindi, Mandarin, Indonesian, Nepali, Sri Lankan, and Filipino, in addition to Arabic and English.

The platform will also be open for domestic workers’ complaints.

Set to be launched next year, Imad Al-Habarneh, head of the Complaints and Hotline Department at the Ministry of Labor, said that unions, embassies, and civil society organizations would be given access to the system. They will also be able to submit e-complaints on behalf of workers, especially concerning suspected human trafficking cases.

Habarneh noted that the employee could also independently submit a complaint and follow up on it via their account on the platform.

The platform was announced during the second day of a workshop on ways to reduce and mitigate child labor in hazardous sectors in Jordan.

Tamkeen Association for Legal Aid and Human Rights held the three-day workshop, with the support of the Regional Program for Development and Protection, to support Lebanon, Jordan, and Iraq, which kicked off Thursday in the Dead Sea region.

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