King says public sector modernization objective is to improve services

His Majesty King Abdullah is briefed on recommendations of the Committee to Modernize the Public Sector. (Photo: Royal Court)
AMMAN — His Majesty King Abdullah on Sunday reaffirmed that the ultimate objective of modernizing the public sector is to improve services provided to citizens and bolster the efficiency of public administration.اضافة اعلان

The King urged coordination among state institutions to ensure the implementation of the modernization roadmap, which includes in its first phase an action plan for the years 2022–2025.

The Committee to Modernize the Public Sector, which is chaired by Prime Minister Bisher Al-Khasawneh, briefed King Abdullah at the conclusion of its mission at a meeting held at Al-Husseiniya Palace, according to a Royal Court statement.

His Majesty stressed the need to commit to implementing the recommended reforms and identifying the desired targets to bolster the efficiency of the public sector, noting that the government must explain these targets to the public in order gain their buy-in.

The King said public sector modernization is a key track of the modernization process that is highly anticipated by Jordanians, stressing that its success is essential for the success of other tracks, especially the economic track.

Khasawneh said that the roadmap identified seven pillars as top priorities for improvement and modernization: public services, procedures and digitalization, organizational structures and administration, policy and decision-making, human resources, laws, and institutional culture.

The prime minister said that these pillars form the framework for the modernization of the public sector, noting that they focus on serving citizens and improving public services, in line with the outcomes of economic and political modernization.

The implementation of the first phase of the roadmap will conclude in 2025 and its impact will be assessed and reflected onto the second phase, Khasawneh added.

Also at the meeting, committee members spoke about the main pillars of the roadmap, which includes 206 initiatives focused on bringing about qualitative leaps in government services, streamlining and bolstering the efficiency of the public sector, expediting the digital transformation, restructuring and merging public institutions, and nurturing excellence and innovation.

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