“Aman” Automated System Successfully Tracks 14,000 Domestic Violence Cases

Screenshot 2026-09-06 094329
“Aman” Automated System Successfully Tracks 14,000 Domestic Violence Cases
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The "Aman" automated system for tracking and managing domestic violence cases in the country, whose pilot version was launched in 2023 and which was officially rolled out in February 2025, has successfully tracked and managed 14,515 cases, within a unified national database that helps guide decision-makers in developing policies and preventive programs.اضافة اعلان

The system has seen notable expansion in automated linkage protocols covering new governorates, alongside broadened partnerships with civil society institutions through the addition of the Justice Center for Legal Aid and SOS Children's Villages, bringing the number of civil society partners to three institutions, paving the way for comprehensive digital coverage across all governorates by 2029.

These results come as part of a report prepared by the National Council for Family Affairs to measure Jordan's progress in policies, procedures, and integrated legislation, within the framework of implementing its eight voluntary national commitments under the Global Partnership to End Violence Against Children (2025–2030).

Jordan had presented its eight voluntary commitments during the first Global Ministerial Conference on Ending Violence Against Children, held in Bogotá, Colombia, in 2024, with the results to be presented at the second conference to be held in Manila, Philippines, this coming November.

Actual Implementation
The report showed that all eight commitments are under actual implementation, foremost among them the full completion of the first commitment: adopting the multi-sectoral, costed, and disability-inclusive national response plan for the prevention of and response to child protection issues, domestic violence, and children's affairs for 2026–2030, under Council of Ministers Decision No. 6886 issued earlier this year, officially launched in June 2026 under the supervision of a technical committee of 35 members overseeing implementation and shaping a roadmap built on half a century of accumulated experience.

On the track of child-friendly justice and a safe environment, the Ministry of Justice, in coordination with the Ministry of Social Development and the Family and Juvenile Protection Department at the Public Security Directorate, expanded the use of closed-circuit television (CCTV) systems, adding 10 new locations in courts and protection departments to ensure child-friendly trials by 2030, alongside the opening of four new comprehensive, child- and women-friendly facilities in areas of northern Amman, Ajloun, and the Zaatari and Azraq refugee camps, aiming to establish and equip child-friendly interview rooms in all departments.

The system also saw the actual launch of rehabilitation programs for perpetrators of domestic violence as a core part of case management, aimed at breaking the cycle of violence and ensuring family safety.

Prevention
On the prevention side, skills development, and institutionalizing social work, the Positive Parenting program saw significant expansion during 2025, with the participation of more than 200 service providers, including 66 police officers and social workers across 17 family protection departments, contributing to the institutionalization of parental care programs by 2030.

In early childhood healthcare, a national team of child development care trainers was formed, comprising 286 health service providers across 182 primary care centers, who provided services to 18,765 families and caregivers.

This system was completed with the adoption of a framework to institutionalize the social work profession and the development of a specialized 100-hour training program to qualify staff while in service by 2027, in addition to preparing the national child care policy, with procedures for its official adoption currently underway.

The report's results were presented during a specialized national preparatory session recently held by the National Council for Family Affairs, under the patronage of Minister of Social Development Wafa Bani Mustafa, attended by the Council's Secretary-General Dr. Mohammad Muqdadi, in partnership with the National Team for the Protection of the Family from Violence, and with support from UNICEF, the World Health Organization, and representatives of government institutions, partners, and children.

The session aimed to assess progress made and review the Kingdom's experience in building an integrated protection system, in preparation for Jordan's participation with an official ministerial delegation at the second Global Ministerial Conference to End Violence Against Children, to be hosted by the Philippine capital Manila this coming November, organized by the government of the Philippines, UNICEF, and the World Health Organization.

Jordan bases this path on accumulated experience since joining the Global Partnership in 2022 as the 34th country worldwide and third in the Arab world, with the National Council for Family Affairs designated as the Kingdom's representative focal point, followed by Jordan's presentation of its eight commitments during the first Global Ministerial Conference in Bogotá in 2024 with an official delegation.

Updating Commitments
The Kingdom is preparing for the Manila conference by updating its commitments and setting national priorities based on leading practices achieved in comprehensive national ownership, institutionalizing partnerships, and building flexible digital infrastructure.

In the coming phase, the national systemaims to move from initial pilots to sustainable nationwide expansion, by providing technical and financial support to complete the coverage of the "Aman" system and CCTV systems across all governorates, updating the executive instructions for the national team to establish local coordination mechanisms by 2027, as well as providing technical support in cost estimation and monitoring of the national plan, building a knowledge base for rehabilitating perpetrators based on international experience, and supporting the establishment of a national accreditation body for protection services and care centers to apply quality standards by 2030.