A hostage negotiator tells his secrets

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders, and terrorists. “Never Split the Difference” takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most — when people's lives were at stake.اضافة اعلان

Rooted in the real-life experiences of an intelligence professional at the top of his game, “Never Split the Difference” will give you the competitive edge in any discussion.

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