Disney tries mixing streaming with shopping

3. Disney
Banners advertise ‘The Mandalorian’, a show on Disney’s streaming video platform, at Disney’s Hollywood Studios in Lake Buena Vista, Florida, on October 24, 2019. (File photo: NYTimes)
Can shopping make Disney+ even more of a must-have streaming service? The Walt Disney Co. announced on Tuesday that it would begin a “limited test” to determine the viability of selling themed merchandise alongside certain Disney+ shows and films. Until November 8, Disney+ subscribers will have exclusive access to a smattering of new products tied to franchises such as “Star Wars”, “Black Panther”, and “Frozen.” The items include light saber collectibles ($250 to $400) and themed clothing ($27 to $100) that will go on sale in regular retail stores next week. The shopping option is available only on Disney+ profiles in the United States that have been verified as belonging to users who are 18 and older. The number of Disney+ subscribers in the United States is not known; Disney has said the service has about 45 million customers in North America. The effort reflects a business reality: Disney+ has more than 150 million subscribers worldwide, up from about 115 million a year ago, but the days of easy growth are over. Disney must work harder to sign up new subscribers and find ways to keep current ones from canceling, especially with a possible recession on the horizon. Exclusive access to merchandise could be one sweetener. Another could involve perks at Disney theme parks, including early access to new rides. Disney+ subscribers have already received discounts at Walt Disney World hotels in Florida. Access to a “curated collection of merchandise for the upcoming holiday season” is an experiment “to improve the user experience on Disney+, which includes enhancing the benefits of being a subscriber”, Alisa Bowen, president of Disney+, said in a statement. Disney is also working on a separate Disney+ enhancement that it calls “next-generation storytelling”. That project aims to use data collected on fans during visits to Disney parks — what rides they ride first or repeatedly, for instance — to curate offerings on their Disney+ accounts back home. The shopping feature, at least for the trial run, is comparatively low-tech. For the next week, pages on the Disney+ app for certain shows and films — “The Mandalorian”, “Doctor Strange in the Multiverse of Madness”, and “Lightyear” — will alert eligible users about special access to merchandise. Those interested need to open a “shop” tab and then, using a camera on a separate device, scan a QR code that will take them to a gated area of shopDisney, which is Disney’s primary e-commerce portal. Read more Lifestyle Jordan News   (window.globalAmlAds = window.globalAmlAds || []).push('admixer_async_509089081')   (window.globalAmlAds = window.globalAmlAds || []).push('admixer_async_552628228') Read More Top 10 Leagues in Europe: Serie A Returns Strong Jordanian Academic Oversees the Writing of a Landmark Arabic Series Produced by Qatar Television The first edition of the Billboard Arabia Music Awards will present more than 40 prestigious awards, based on listenership data, and will be attended by renowned and rising stars.
Can shopping make Disney+ even more of a must-have streaming service?

The Walt Disney Co. announced on Tuesday that it would begin a “limited test” to determine the viability of selling themed merchandise alongside certain Disney+ shows and films. Until November 8, Disney+ subscribers will have exclusive access to a smattering of new products tied to franchises such as “Star Wars”, “Black Panther”, and “Frozen.” The items include light saber collectibles ($250 to $400) and themed clothing ($27 to $100) that will go on sale in regular retail stores next week.
 


The shopping option is available only on Disney+ profiles in the United States that have been verified as belonging to users who are 18 and older. The number of Disney+ subscribers in the United States is not known; Disney has said the service has about 45 million customers in North America.

The effort reflects a business reality: Disney+ has more than 150 million subscribers worldwide, up from about 115 million a year ago, but the days of easy growth are over. Disney must work harder to sign up new subscribers and find ways to keep current ones from canceling, especially with a possible recession on the horizon. Exclusive access to merchandise could be one sweetener. Another could involve perks at Disney theme parks, including early access to new rides. Disney+ subscribers have already received discounts at Walt Disney World hotels in Florida.

Access to a “curated collection of merchandise for the upcoming holiday season” is an experiment “to improve the user experience on Disney+, which includes enhancing the benefits of being a subscriber”, Alisa Bowen, president of Disney+, said in a statement.

Disney is also working on a separate Disney+ enhancement that it calls “next-generation storytelling”. That project aims to use data collected on fans during visits to Disney parks — what rides they ride first or repeatedly, for instance — to curate offerings on their Disney+ accounts back home.

The shopping feature, at least for the trial run, is comparatively low-tech. For the next week, pages on the Disney+ app for certain shows and films — “The Mandalorian”, “Doctor Strange in the Multiverse of Madness”, and “Lightyear” — will alert eligible users about special access to merchandise. Those interested need to open a “shop” tab and then, using a camera on a separate device, scan a QR code that will take them to a gated area of shopDisney, which is Disney’s primary e-commerce portal.


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