RJ clarifies reasons for flight delays

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(File photo: Jordan News)
AMMAN — Royal Jordanian (RJ) CEO Samer Al-Majali said that the delays and cancellations of flights over the past weeks, “are out of the company’s control”, according to Jo24.اضافة اعلان

“The problem reached its peak at the end of March, when we witnessed a huge increase in the number of travelers, and this continued as we reached the summer season,” Majali was quoted as saying.

He added that “most of the European and American airports had laid off a huge number of employees during the pandemic, through voluntary layoffs or early retirement, to alleviate financial burdens, and when the travel industry went back to what it was in 2019, there was a shortage” of staff.

He said that “the layoffs led to significant delays in flights coming to Jordan due to the small number of employees and those providing handling and ground services, such as refueling, supplying food, and cleaning aircraft”.

Majali added that “every plane was delayed due to poor level of services provided by international companies”, and that “RJ is working hard to resolve these problems”, adding that “these problems had burdened flight attendants and affected their working hours”.

Moreover, “there is a significant increase in COVID-19 cases, and RJ staff have been affected by it, as 10 percent of our crews and flight attendants tested positive,” Majali said.

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