AMMAN — The
National Consumer Protection Association (NSCP) has received complaints from citizens regarding a
significant and excessive increase in electricity bills. In some cases, the
increase has reached as high as 100 percent, compared to previous months. This
surge in prices has raised concerns, especially since most citizens practice
energy conservation measures.
اضافة اعلان
In a press statement on Tuesday, Dr.
Mohammad Obaidat, the President of NSCP expressed his surprise, saying,
"We expected no further increases in household electricity bills,
particularly after the implementation of government-supported tariffs. However,
as we have experienced before, the electricity company has once again raised the
bill values without a justifiable reason. This is particularly concerning
because the weather has not significantly increased, and there shouldn't be
excessive strain on the
power grids,” Amman Net reported.
He further added that this unwarranted
price hike by the company will place a heavy burden on citizens who are already
facing challenging economic conditions.
Disconnections, significant financial
losses, and emotional distress
Consequently, a significant number of
citizens will struggle to pay their bills, leading to power disconnections and
significant financial losses. Moreover, the emotional distress caused by the
electricity disconnections cannot be underestimated.
He criticized the company's approach in
handling citizens' complaints and feedback. He stated that citizens have
expressed their dissatisfaction with the company's negative and inadequate
response. The company has failed to address these concerns seriously, provide
clear and convincing answers, or take appropriate measures to rectify the evident
discrepancies in the billing system.
Obaidat demanded that the electricity
distribution company provide a scientific explanation for this sudden increase
in electricity prices. If there are any price hikes, they should be
transparent, justified, and clearly communicated to all segments of society.
Many people have noticed a significant change in their electricity bills over
the past three months, with increases ranging from 30 percent to 100 percent.
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