Orange Jordan Renews COPC Certification for Sixth Consecutive Year, Maintaining Global Leadership in Customer Service

Orange Jordan has renewed its prestigious COPC certification for 2025, marking the sixth consecutive year the company has earned this global recognition—affirming its leadership and excellence in customer experience.اضافة اعلان

The COPC certification is awarded to organizations that demonstrate outstanding performance in customer operations. This renewal underscores Orange Jordan’s ongoing commitment to the highest standards of service quality, placing it among the world’s top companies in this field.

Orange Jordan continues to lead by example, ensuring an integrated and exceptional customer experience across all communication channels. This milestone reinforces its strategy to maintain and enhance service quality consistently.

On the occasion of the certification renewal, Orange Jordan CEO, Engineer Philippe Mansour, expressed pride in this achievement, stating that it reflects the company’s unwavering dedication to delivering world-class customer experiences. He emphasized that customer satisfaction is at the core of Orange Jordan’s success and a key driver of its strategy to "lead the future."

The COPC standard is considered one of the strictest global benchmarks for customer experience operations, serving as a trusted reference in quality, efficiency, and customer satisfaction.

This continued recognition showcases Orange Jordan’s commitment to excellence and continuous improvement, as well as its investment in talent, technology, and services to ensure seamless, reliable, and high-quality customer interactions.

As a responsible digital leader, Orange Jordan remains dedicated to applying best practices in customer care, strengthening its market position and reinforcing its commitment to placing customers at the heart of all innovations and services.

For more information, please visit: www.orange.jo.