The demise of SMEs in the COVID era

Members from the UNDP, the International Labor Organization, and the Fafo Institute for Labor and Social Research meet on July 13 to discuss the pandemic’s impact on SMEs in the Kingdom. (Photo: Hando
Members from the UNDP, the International Labor Organization, and the Fafo Institute for Labor and Social Research meet on July 13 to discuss the pandemic’s impact on SMEs in the Kingdom. (Photo: Handout from UNDP)
The United Nations Development Fund (UNDP), the International Labor Organization (ILO), and the Arab American Chamber of Commerce cooperated to produce a valuable study on Jordan titled, “Impact of COVID -19 on Enterprises in Jordan: One Year into the Pandemic.” The 30-page study and its seven page summary had good insights on the resilience of Jordanian enterprises and their ability to cope with emergent situations.اضافة اعلان

The study mainly focused on SMEs (Small and Medium Enterprises) and micro businesses. Two thousand owners or managers of such enterprises were interviewed over the phone.  The study covered the first year of the pandemic and provided some revelatory insights that should be taken seriously. On July 14, 2021, Jordan News published a front page feature summarizing the main findings.

The study made it clear that SMEs were less able to cope with the COVID-19’s acid test. Large enterprises, in comparison, showed more resilience and managed to survive better. That is a forgone conclusion. Bigger companies in comparison had more room to sustain costs, adjust their cost structures, and capture more attention.

The other substantive observation was the absence of a unifying umbrella under which SMEs could act and muster larger attention by the public at large and the public sector in particular.

To further underscore the previous point, SMEs failed to acquire any noticeable share of the funds that were allocated by the Central Bank of Jordan (CBJ) and the Social Security Corporation (SSC). Both institutions earmarked almost JD2 billion (mostly from CBJ), but all that money went to large corporations. Instead of using the money to protect laborers, it was used to repay high-interest loans borrowed from banks and replace them with low-interest soft loans.

Thus, SMEs were left high and dry under the sun. Many of them went bankrupt, and those that managed to survive laid off large percentages of their employees.

The study, however, did not consider the fact that the demise came at a bad time, only to ratchet up the ill-effects of a five year slowdown in Jordan.

Also noteworthy is the fact that the informal sector in Jordan proliferated due to unprecedented influx of refugees and that unemployment cushions the rise of unlicensed and/or home- based activities.

These groups are vulnerable, and they sustained the first impact of COVID-19 onslaught. Denying mobility or restricting it immediately hit those who live on a daily hand-to-mouth routine. The migration of a notable number of large companies to more lucrative markets have denied many SMEs the outsourced business generated by large enterprises.

SMEs need to be restructured and enabled with social advocacy to make them survive and cross the threshold into the world of globalization. There are good examples which attest to Jordanians’ potential to achieve that. Better management is required.

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