No doubt you have used Artificial Intelligence to help you write something at work. Perhaps it was an email, a set of key talking points for a meeting, or a rough draft of a project you were struggling to get off the ground. If so, someone you know likely has an opinion on it: a colleague who views it as a sign of laziness, or maybe even an inner voice questioning whether the final product is truly your own creation.
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Here are the top 3 tips for leveraging AI to enhance your communication:
1. AI-Assisted, Not AI-Generated
In the field of communication, the core principle lies in the distinction between content that is completely generated by AI versus content that is merely assisted by it.
AI-Generated Content: When AI writes your presentation or drafts your email, and you subsequently tweak it, that is AI-generated content.
AI-Assisted Content: Conversely, when you create the content yourself and use AI for brainstorming, refining, stress-testing your ideas, or finding a more precise phrasing, that is AI-assisted content.
2. The Quality of AI Output Reflects the Quality of Your Prompting
Your prompts are a communication skill: The quality of what you get out of AI depends entirely on how well you communicate with it. Garbage in, garbage out. Good input yields good output.
A Framework for Prompting AI:
Tell the AI the specific area of expertise you want it to focus on.
Provide it with context: who you are, what you do, and any relevant details.
Ask your question.
Conclude your prompt with the phrase: "Ask me any clarifying questions that would improve your output."
This final step is crucial. Instead of letting the AI fill in the blanks with assumptions, you are inviting it to interview you so it can gather the precise information it needs. The output will be vastly superior.
3. Turn AI into Your Critic
One of the best uses of AI is using it as a feedback tool. Upload a draft of your presentation and ask the AI to critique it. The more specific you are, the better the feedback will be.
You can also upload your sales pitch and ask the AI to identify reasons why the deal might fall through.
A Practical Example for Self-Assessment:
What was my talking-time percentage in the meeting?
How was my tone? How might I have been perceived by others?
What could I have said to sound more credible?
What filler words did I overuse?
The premise is clear: your goal here is to secure immediate, context-specific feedback to sharpen your communication skills.
Personal Expertise Comes First
AI has unlocked new horizons for improving your communication. Sharpen your ability to articulate what you need from it, but keep your personal expertise at the forefront so that you use it to assist, not to generate. Communication professionals who benefit the most will be those who use AI to amplify their authentic voice more clearly than ever before.
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