Jordan Advances in Digital Health Services Transformation

Jordan Advances in Digital Health Services Transformation
Jordan Advances in Digital Health Services Transformation
Beneficiaries of digital health services reached 1,004,316 in June, up from 490,805 in September 2025.
اضافة اعلان
Digital health services in Jordan surpass their final target more than two years ahead of schedule.

World Bank: Digital transformation in health service delivery in Jordan reaches 79%.

$152.2 million disbursed out of the $350 million Digital Government Program financing.


The number of beneficiaries of digital health services in Jordan under the "Citizen-Centric Digital Government" program surpassed the one-million mark as of the end of last June, exceeding the final target of 683,000 beneficiaries more than two years ahead of the program's closing date in June 2028.

The indicator measures the improvement in access to and utilization of patient-centric digital services delivered via the Electronic Health Record (EHR) platform. These services include booking medical appointments, accessing selected medical information—such as active and pending medications, recent vaccination records, pending and completed lab test results, allergies, and vital signs—as well as refill and delivery services for non-communicable disease prescriptions.

According to the World Bank's Implementation Status & Results Report translated by Al-Mamlaka, the number of digital health service beneficiaries reached 1,004,316 in June, compared to 490,805 in September 2025 and a baseline of 108,000 recorded in December 2023. The World Bank described the achievement of this indicator as having "significantly exceeded the target ahead of schedule."

In the same context, the number of Syrian refugees benefiting from digital health services rose to 2,280 in June 2026, compared to 879 in September 2025, against a final target of 9,500 refugees.

The rate of digital transformation in health service delivery reached 79% last June, up from 66% in September 2025 and 37% in December 2023, compared to a final target of 100% by the end of the program. This indicator measures the percentage of Ministry of Health facility sites required by ministry decision to be equipped with the EHR system where the system has been installed. The Bank described progress on this indicator as "on track."

Regarding the development of digital health standards, the indicator for establishing digital health standards within a national health information exchange platform recorded partial progress, while a multi-sectoral committee was established to handle key health information governance functions.

By the end of June, the report showed that the number of individuals who activated their digital IDs rose to 2,693,819, against a final target of 3.5 million. Meanwhile, the Ministry of Digital Economy confirmed that the number has actually risen to over 2.88 million people.

The number of women who activated their digital IDs increased to 945,114 by the end of last June, compared to 717,834 in June 2025, against a final target of 1.75 million women—a progress rate described by the Bank as on track.

For individuals aged 65 and older, the number of digital ID activations rose to 224,007, compared to 92,382 in June 2025, surpassing the final target of 200,000 people.

$152.2 Million Disbursed

Total World Bank financing for the program stands at $350 million, consisting of a $321 million loan and a $29 million grant from the Global Concessional Financing Facility (GCFF). Total disbursements from both sources reached $152.2 million as of the report date.

Out of the $321 million loan, $139.61 million (43.49%) has been disbursed, leaving $181.39 million undisbursed. Out of the $29 million grant, $12.55 million (43.28%) has been disbursed, leaving $16.45 million undisbursed. The program was approved on March 26, 2024, signed on May 4 of the same year, and became effective on June 27, 2024, with a scheduled closing date of June 30, 2028.

The program aims to improve citizen-centric service delivery, government efficiency, transparency, and accountability through digitalization. Progress toward achieving the Program Development Objective (PDO) is currently rated "Satisfactory," overall implementation progress is rated "Moderately Satisfactory," and the overall risk level is rated "Substantial."

The report noted that significant results were achieved during the first half of 2026, with further progress expected during the second half of the year. The program registered progress in 3 out of 5 PDO-level indicators, with the target for one indicator being fully met.

First Digital Tawjihi Exams in June 2027

Regarding digital student assessments, the report showed that the first digital exams are planned for June 2027; therefore, the date to measure progress on the percentage of students taking the General Secondary Education Certificate Examination (Tawjihi) digitally has not yet arrived. The program aims for 75% of Tawjihi students to take the exam digitally by the end of the program.

In preparation for digitization, the report showed that since the launch of the teacher training track in November 2025, 10,717 teachers underwent training and assessment, with 8,747 successfully completing the program—a success rate of nearly 87%.

The target for this indicator is 5,000 teachers holding certified digital skills, and the indicator for enhancing secondary school teachers' digital skills was categorized as partially achieved.

Al-Mamlaka